Frequently Asked Questions

Get answers to common questions about Jelly Spa.

You’ll enjoy a full basic pedicure enhanced by a warm jelly soak, sugar scrub, nourishing mask, hot towel wrap, paraffin and hot stones. The service includes a 20-minute foot and leg massage, 10-minute neck massage, and your choice of polish.

Most Jelly Spa pedicures take 60 to 75 minutes, depending on polish service and add-ons like paraffin. We recommend allowing extra time for heavy callus work or nail art to ensure a relaxed, unrushed experience.

The Jelly Spa includes your choice of non-shellac or non-gel polish. Gel or shellac is not included, but can be added as an upgrade for an additional charge—ideal for longer-lasting color. Ask your technician when booking.

Clients with uncontrolled diabetes, open wounds, severe circulatory problems, fungal infections, or recent foot surgery should consult their physician before booking. Please inform your technician of any conditions; we may modify or decline service for your safety.

Remove existing polish if possible and avoid applying heavy lotions immediately before your appointment. Bring flip-flops or open-toed shoes to protect fresh polish. If you have fungal concerns or medical issues, call ahead so we can recommend the best preparation.

Yes — upgrades such as gel or shellac polish, extended massage time, aromatherapy, and specialized foot masks are available for an additional fee. Please request upgrades when booking or tell your technician so we can customize your Jelly Spa experience.