Frequently Asked Questions

Get answers to common questions about Upgrade $5.

The $5 upgrade provides a customized enhancement—extra detailing, precise finishing, sealing, or a small art accent depending on your choice. Technicians tailor the added touch to complement your manicure or pedicure for a more refined, professional finish.

Yes. This $5 add-on is compatible with most services including basic, gel, and spa manicures or pedicures. If you have a specialty treatment, mention it when booking so we can confirm compatibility and desired results.

Generally it adds only a few extra minutes for precision work or small art accents. Your technician will estimate additional time during consultation; complex designs may require longer, but the upgrade is designed to be quick.

We aim for your satisfaction—if you're unhappy with the upgraded detail, tell your technician before leaving. Minor adjustments may be corrected complimentary. Refunds depend on circumstance; we’ll evaluate and offer a fix, redo, or credit when appropriate.

Select 'Upgrade $5' from the Nail Add-Ons menu during online booking or add a note at checkout. You can also call or tell your technician on arrival. We recommend adding it upfront to guarantee availability.

Combining promotions varies by offer. The $5 upgrade can typically be applied alongside standard services, but not all discounts stack. Check current salon promotions or ask staff when booking so we can confirm eligibility.