Frequently Asked Questions

Get answers to common questions about Volume Fill.

We recommend scheduling a Volume Fill every 2-3 weeks depending on your natural lash cycle, shedding rate, and preferred fullness. Your technician will assess retention and customize timing to maintain seamless volume and avoid overloading natural lashes.

When applied and maintained correctly, Volume Fills should not damage natural lashes. Our certified technicians use appropriate fan size and gentle adhesive, removing and replacing lash extensions to minimize stress while monitoring lash health during every refill.

Most Volume Fill appointments last 45-75 minutes depending on retention and desired fullness. New clients or major touch-ups may require more time for consultation and precise fan placement to ensure a balanced, natural-looking result.

Please arrive with clean, makeup-free lashes; remove mascara and avoid oil-based cleansers for 24-48 hours prior. Oil residue prevents adhesive from bonding properly, reducing retention and risking premature shedding of newly applied fans.

Avoid water, steam, and heavy workouts for 24-48 hours after appointment. Gently cleanse lashes with oil-free cleanser, brush daily with a clean spoolie, and skip waterproof mascara or oil-based products to maximize retention and keep fans looking fresh.

Yes — many clients schedule simultaneous brow shaping or tinting. We recommend spacing appointments if irritation-prone or having sensitive skin. Tell your technician during booking so we can plan timing and minimize eye area exposure between treatments.