Frequently Asked Questions

Get answers to common questions about Jelly Hydro Mask Add.

The Jelly Hydro Mask Add is a cooling hydrojelly treatment applied after your facial or service. It forms a gentle occlusive layer that seals in serums, delivers hydrating actives, calms skin, and visibly plumps for immediate moisture and radiance.

Typically the mask is left on for about 10 to 20 minutes, depending on your skin type and chosen facial. Our technicians adjust timing to maximize hydration while ensuring comfort and optimal absorption of active ingredients.

Yes — formulated to be soothing and non-irritating for many skin types. We review ingredients and perform a quick consultation to ensure compatibility. For severely acneic, inflamed, or allergy-prone skin we may recommend alternative treatments.

Absolutely. It's designed as an add-on to boost hydration after facials, peels, or LED therapy. Our estheticians will advise on ideal combinations and sequencing to enhance results without compromising healing or ingredient interactions.

Side effects are rare; most clients experience cooling and temporary plumping. Mild redness or sensitivity can occur if you're allergic to an ingredient. Tell your technician about allergies and medications so we can select suitable products or perform a patch test.

For maintenance, add it to regular facials every 2–4 weeks. Clients with very dry or dehydrated skin may benefit from weekly to biweekly applications initially. Your esthetician will recommend frequency based on skin condition and treatment goals.